PRIVACY POLICY
We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. At Operation Smile, we understand that privacy is a very important issue for visitors to our website and hope we have addressed any concern you may have. This policy may be changed or updated from time to time so please review it periodically to ensure you stay informed of those changes.
Information Collection and Use
Like all most website owners, Operation Smile receives and records information from your browser in our website server logs, including your IP or referral address and the page you requested. Aside from this standard tracking data, the only other personal information our site collects about you is such data as you knowingly provide in one of our on-line forms.
Operation Smile is the sole owner of any information collected on this site. This information is used solely for our own statistical and donor relation purposes. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We will only release personal information to another person or company with your consent, or to the extent required by law.
Keeping this personal information secure is a top priority for Operation Smile. Personal information is private and confidential; accordingly, the information provided is stored in a secure location, is accessible only by designated employees, trained in the proper handling of customer information, and is used only for the purpose for which the information is collected. Whenever Operation Smile should hire other organizations to provide support services, we will require them to conform to our privacy standards and allow us to audit them for compliance.
Note to Parents and Children
Operation Smile is concerned about the protection of online privacy for all our website users. We are particularly respectful of the privacy of our young users. We encourage parents to monitor their children's use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this site or any other without permission. We will never attempt to extract unnecessary information from our users, regardless of age.
Cookies
Cookies are small text files that a website transfers to a site visitor's hard disk or browser for added functionality, or for tracking web site usage. Operation Smile may use cookies for the aforementioned statistics purposes or transaction and user convenience.
External Links
This website may contain links to other sites. Unless we expressly state otherwise, Operation Smile makes no representations whatsoever concerning the content of those sites. The fact that Operation Smile has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners, or its providers. There are risks associated with using any information, software, or products found on the Internet, and Operation Smile cautions you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet. In addition, we encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that Operation Smile is not responsible for the privacy practices of other websites.
ONLINE DONATION SECURITY
We care about the safety and security of your online transactions. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols.
Contributions may also be made by check, bank transfer, or paper-based credit card processing. Please download and print our Donation Form or contact our office about these alternatives.
REFUND POLICY
Your contributions are greatly appreciated and support the important work we do. Donations are not refundable.
COPYRIGHT STATEMENT
All material on webpages under the domain operationsmile.org.hk and operationsmile.org.cn are, unless otherwise stated, the property of Operation Smile – China Medical Mission Ltd. These materials are protected by copyright and other intellectual property laws. Information received through this website may be displayed, reformatted, and printed for your personal, noncommercial use only. You may not reproduce or retransmit the materials, in whole or in part, in any manner, without the prior written consent of Operation Smile with the following exception only: You may make single copies of the materials available through this website, solely for your personal, noncommercial use, and only if you preserve any copyright or other notices contained in or associated with them. You may not distribute such copies to others, whether or not in electronic form, whether or not for a charge or other consideration, without prior written consent of the owner of the materials.
DISCLAIMER OF WARRANTIES AND LIABILITY
Because of the number of possible sources of information available through this website, and the inherent hazards and uncertainties of electronic distribution, there may be delays, omissions, or inaccuracies in such information. Operation Smile, Inc. cannot and does not warrant the accuracy, completeness, current ness, non-infringement, or fitness for a particular purpose of the information available through this website, nor do we guarantee that this website will be error-free or continuously available.
QUESTIONS OR SUGGESTIONS
It is important to us at Operation Smile to hear what visitors have to say about our organization or our policies. If site visitors have any questions, concerns, or complaints about this policy, or want to let us know what they think about our organization, please contact us at +852-2827-8044 or write to us at Operation Smile – China Medical Mission Ltd., 19/F, On Loong Commercial Building, 276-278 Lockhart Road, Wanchai, Hong Kong.